The Ta’awunu Human Rights Institute (THURIST) has urged the Ibadan Electricity Distribution Company (IBEDC) Iwo Branch to enforce the electricity Power Reforms Act or be ready to face the wrath of the law.
In a press signed by the Chairman of Ta’awunu Human Rights Institute, Barrister Sulaymon A. Tadese, he has the attention of the institute has been drawn to certain irregularities of the Ibadan Electricity Distribution Company (IBEDC) Iwo Branch with regards to the incessant unrefined disconnection of power in particular.
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The institute IBEDC Iwo branch is stepping beyond its boundaries of the law in disconnecting electricity without prior notice.
He said: “THURIST wish to inform the general public within and outside the Jurisdiction herein stated that the power sector and its agents have been acting ultra-vires and outside the boundaries of law which never confer upon them the power of disconnection of Electricity without any prior notice.
“Iwo IBEDC should take into cognisance the rule of law while performing its legal duties as a Legal personality who can sue and be sued.”
“THURIST wishes to state categorically that, it is a trite law encapsulated in the Electric Power Sector Reform Act 2005 which provided that to ensure quality service delivery, it is pertinent that electricity customers know their rights as follows:
- All new electricity connections must be done strictly based on metering before connection. That is, no new customer should be connected by a DisCo without a meter first being installed at the premises.
- All customers have a right to electricity supply in a safe and reliable manner.
- All customers have a right to a properly installed and functional meter.
- All customers have a right to properly informed and educated on the electricity service.
- All customers have a right to transparent electricity billing.
- All Un-metered customers should be issued with electricity bills strictly based on NERC’s estimated billing methodology.
- It is the customer’s right to be notified in writing ahead of disconnection of electricity service by the DisCo serving the customer in line with NERC’s guidelines.
- All customers have a right to a refund when over billed.
- All customers have a right to file complaints and to the prompt investigation of complaints.
- All complaints on electricity supply and other billing issues are to be sent to the nearest business unit of the DisCo serving the customer amongst others.
It is to this effect that THURIST wishes to outlaw any further irregularities of the Iwo IBEDC on customers as any form of disconnection without prior notice and others falling within the armpit of the above consumers’ rights shall not be tolerated any longers.
Failure to comply by the above prayers, we shall be obliged to proceed a legal Action against you.” They concluded.